If during the warranty period the lighting
fixture breaks down (in case of keeping the
conditions of operation, storage, transportation, installation), the customer
can receive a free repair or replacement of the device. The decision to
exchange/repair is made based on the manufacturer's examination. During the examination, it will be checked whether
the situation is covered by the manufacturer's warranty obligations.
According to the Law of Ukraine “On the Protection of
Consumer Rights”, a customer has the right to return the product and be
refunded within 14 days from the moment of purchase under the following
- there has been no breach
of package integrity and brand packaging is preserved;
- the product is fully
- the product has not been
used; there are no signs of use;
- there is a receipt.
To return or exchange a product, please, contact us by
phone +38 098 821 00 86 or at the email address: email@example.com.